Paper Cooler Customer Feedback

Thank you for taking this brief survey to provide feedback on our new recyclable, all-paper cooler.

Your opinion is very important to us.

How would you describe your satisfaction with the paper-based cooler used to deliver your recent order from Thermo Fisher Scientific?

Would you like to receive more of your temperature-sensitive orders in the readily recyclable paper-based cooler?

Are there any improvements you suggest we make to the paper-based cooler to improve your experience?

Does your institution, company or organization recycle corrugated cardboard?

Yes
No
Not sure

When buying a life science product, how often do you consider overall environmental impact of the packaging?

Never
Sometimes
Always

Imagine you order equivalent products from two different life sciences companies. One product ships in an expanded polystyrene (EPS) foam cooler and one ships in a readily recyclable cooler. How likely are you to switch to the life sciences provider that shipped your product in the recyclable cooler?

In which country are you located?

What best describes the institution, company or organization where you work?

What is your role within your institution, company or organization?

Please provide any additional comments regarding our new paper cooler for shipping temperature-sensitive products.

(Optional) Please enter your email address below if you are interested in providing a testimonial on your experience and satisfaction with the paper cooler. Your feedback will help us to promote the cooler as we continue to expand its use. A member of our team may contact you.

Thank you for sharing your feedback. At Thermo Fisher Scientific, packaging design is important to us to help ensure the quality and performance of our products and minimize environmental impact.